Ingentive | Digital & App Innovation

Contemplating between Pro Code and Low Code?

At Ingentive, we stand as a strategic partner at the intersection of pro code and low code. We offer both Pro Code and Low Code options for our clients looking to digitally transform - always emphasising a focus on business logic.

During our analysis process, we supply your organisation with all a variety of options, to ensure you are getting the most appropriate and cost-effective solution for your business.

Whether it's the precision of custom coding or the agility of Microsoft's low-code solutions, we empower businesses to drive innovation, enhance collaboration, and achieve their strategic objectives.

As a Microsoft FastTrack Ready Partner, Ingentive are uniquely placed to drive the adoption of Microsoft Technologies and level up your organisation's way of working. Learn more about the work we have done by reading our client case studies here.

Custom Software vs Low Code

Purchasing custom software solutions is expensive over time; what begins as a cost-saving option can creep up as more users are added and the years pass by. Custom software development can be a smart investment that begins pay for itself over time. With custom software, there are no additional costs as the business grows. In addition, there is also the option to own the software IP once development is complete, which negates any vendor lock-in issues.

At Ingentive, we stand as a strategic partner at the intersection of pro code and low code, making us uniquely placed when it comes to offering advice to businesses looking to digitally evolve, since we are unbiased. We are a trusted pair of hands to guide you through the best options for your business - be it pro code or low code.

Custom Software Development Services

Are you facing challenges with legacy applications that off-the-shelf software can't address? Have you considered the advantages of a bespoke software development solution specifically designed to meet your unique needs?

Custom software development offers your business greater flexibility and features to serve your specific needs. It gives you total control over what is being developed and is built to be incorporated with the rest of your business software.

At Ingentive, we build custom software development that integrates easily into your current systems and data flows. Custom software development is designed to fit within your current operations and streamline your processes, rather than restrict you into adapting to a pre-built systems which may not function to your business needs.

Ideation Workshop An Ideation Workshop with us enables all the stakeholders to have their say in how the custom software development project should work from their perspective. User stories are created to aid the project design and development. Our Ideation Workshop always takes place before the development process is commenced.

Analysis Our team abstract the detail from the user story, and then perform a detailed technical analysis of the changes which will be required for the custom software development. During this stage, we may ask extra questions from the Business Analysts for any added clarity or to discuss any concerns.

Systems Health Check We look at the client's system that is currently being utilised, so that the technology we are building on is as efficient as possible and is future-proofed. This is called a Systems Health Check. A Systems Health Check includes an audit analysis to identify deficiencies and make recommendations on your existing custom software solutions.

Design We propose a high-level blueprint of how the custom software development change will be implemented. During this phase we keep in mind our ‘clean code’ principles, ensuring that our changes are scalable, maintainable, and will not cause regression in other areas of the system.

Implementation Ingentive make the modifications to the custom software solution. During this stage, we create and run our own unit tests and integration tests to make sure that all the requirements of the user story have been implemented.

System Deployment Once a user story (or a batch of user stories) has passed all of its checks, custom software development is deployed into a UAT environment to be validated by real users of the system. This is often complemented with a system demonstration to the end-users to provide the opportunity for a quick feedback loop.

Legacy Systems

Legacy systems are outdated systems, software or technology that are still used despite newer systems being available. These systems present challenges for businesses that rely on them, since they are often no longer actively developed or supported. This leaves the organisation with limited functionality and at risk of failure and security breaches. Despite this, many businesses use legacy systems due to the fear of disruption involved in replacing them and migrating to a new system.

Are you operating legacy systems and encountering business critical issues? Ingentive are able rebuild your systems and migrate your data for a smooth transition and minimal disruption.

The process of updating these systems should be driven by our clients' needs and requirements. We manage the custom software development, coding and customisation, whilst reducing your exposure to risk and minimising the cost and impact to the company.

Common Problems

Some of the challenges our clients face are often regarding unstable systems. Older systems are often unable to integrate with newer systems or technologies, leaving many organisations stuck with insufficient processes .

Are you struggling to access data? Does your system lack knowledge of the business? Are you worried about security risks?

Many of these issues are familiar. With digital transformation in the ascendance, there is an urgent need to modernise legacy systems. These systems form obstacles that negatively impact the performance, business, initiatives and processes. When you are working with an outdated system, new services and applications can’t be implemented because of legacy systems and software.

How can we help?

Do you rip out the system and start again? It sounds inviting. It’s not – it’s risky and expensive.

Ingentive believe that modernisation isn’t a ‘one size fits all’ process. There are a host of approaches dependent upon system architecture, tech and functionality. There may be a need to rehost, re-platform or replace, which will determine the approach taken, and each some with different risks, effects, costs and issues to consider.

Time needs to be spent choosing the right custom software solution for your business, building a roadmap that your leadership team all have a say in.

Why Ingentive?

Ingentive are a safe pair of hands to guide you on your journey of updating your systems. We work closely with you to understand your challenges, needs and goals.

The advantages of custom software development at Ingentive go beyond the technical realm. The specialised expertise brought to the table by our developers ensures a high level of customisation that precisely aligns with your unique business objectives. Our comprehensive approach ensures that custom coding at Ingentive is not merely a technical solution but a strategic investment aligning with the business's long-term vision.

Supercharge your business with Power Platform

Microsoft's Power Platform is a streamlined, intuitive, low-code platform that helps lower barriers to build better solutions. With cross-platform integration and new AI-driven efficiencies it allows us to help you automate, build and develop solutions for your business that can bring about real change in how your organisation works.

Renowned for our award-winning expertise in leveraging the Microsoft Power Platform and with a strong track record of delivering timely and cost-effective transformations, Ingentive specialises in designing, implementing, and managing no-code/low-code solutions that drive innovation and streamline business processes.

Our commitment to excellence is exemplified through our Centre of Excellence (CoE) approach, ensuring that your organisation not only maximises the Power Platform's potential but also enjoys long-term benefits such as efficiency, agility, and adaptability.

Power Apps

Power Apps is a suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps for your business needs. Enable users to create feature-rich, custom apps without complex coding.

Power BI

Power BI is a unified, scalable platform designed to accelerate business intelligence (BI). Connect to and visualise any data, and seamlessly infuse the visuals into the apps you use every day.

Power Automate

Microsoft Power Automate is a cloud-based service that enables users to automate workflows across various applications and services. Integrate and connect your favourite apps and services, such as Microsoft 365, SharePoint, OneDrive, Salesforce, and many others, to streamline repetitive tasks and processes.

Power Virtual Agents

Microsoft Power Virtual Agents offer round-the-clock assistance, providing instant responses to customer queries. Automating routine inquiries allows human agents to focus on more complex issues, leading to improved service quality and faster resolution times.

Power Pages

With Power Pages, you can build sites by using the same shared business data stored in Microsoft Dataverse that you use for building apps, workflows, intelligent virtual agents, reports, and analytics with other Microsoft Power Platform components in your organisation.

Dataverse

Dataverse lets you securely store and manage data that's used by business applications. Data within Dataverse is stored within a set of tables. A table is a set of rows and columns. Each column in the table is designed to store a certain type of data, for example, name, age, salary, and so on.

Microsoft Dataverse

As an organisation, you understand the significance of data as the lifeblood of your operations. Microsoft Dataverse, a robust data platform, is a transformative tool that empowers you to store, manage and securely share your critical data assets.

Our expertise extends beyond simply recognising the power of Dataverse; we specialise in unlocking its full value for our clients. With Dataverse as your central hub for creating and storing tables, forms and apps, we enable seamless collaboration and application development without the complexities of extensive coding. At Ingentive, we are not just technologists; we're your strategic partner in maximising the benefits of this versatile tool.

With Dataverse's built-in security features and seamless integration with Microsoft Power Platform, you gain a comprehensive solution for data management, app development and automation. This synergy of technologies positions our clients to thrive in an increasingly data-driven world. Ingentive transforms your business to be where your data becomes one of your greatest assets.

Guided Setup

Ingentive specialises in customising Microsoft Dataverse to match your specific data structures, forms and app configurations, ensuring it aligns seamlessly with your organisation's unique requirements.

Customised Solutions

Ingentive crafts custom Dataverse solutions that precisely align with your business processes, eliminating the need for complex coding. We specialise in designing and constructing bespoke tables, forms and apps to streamline your operations and to drive efficiency.

Integration with Power Platform

Ingentive excels at facilitating the seamless integration of Dataverse with the broader Microsoft Power Platform ecosystem. This integration not only enhances application development but also unlocks powerful data insights, creating a cohesive and dynamic environment for our client’s digital evolution journey.

Optimised Data Management

Leveraging our expertise, Ingentive empowers you to maximise the potential of your data within Dataverse. We offer comprehensive solutions for optimising data storage, enhancing data organisation and enabling efficient data utilisation. Our tailored strategies ensure that our clients can harness the full value of its data assets, driving informed decision-making and streamlined operations.

Custom Code for our clients

Over the last few years, we have been working with a variety of organisations, crafting bespoke software to meet their unique business needs.

The Client AXA XL

Challenge 1

The key challenge of this project was based on system email communications. The sending out of email concerning newly added documents to an account was extremely complex (looping through all users, do they have access to account & at what level, etc) the existing process was slow and often fell over, with no way of knowing where in the process (which users had been sent an email about new documents) it had stopped.

Our Solution 1

Our Ingentive team streamlined the sending of emails when a new document was added to an account, so that process did not fall over, as well as introducing the much-needed logging and being able to restart the job, knowing where to pick up from so that duplicate emails where not sent.

The Impact:

Previously, the job would run on weekdays for 8 hours, on Sundays for 12 hours and would often fall over.
Now, on weekdays the job would take 1 hour, on Sunday the job takes about 4 hours. Should the job fall over, our support team is notified, they can restart the job where it left off. Therefore, AXA XL have gained operational efficiencies, (the job takes a quarter of the time, the job is logged & monitored and can be reran from where it had failed).

AXA XL's business and external clients were extremely pleased with the result.

Challenge 2 AXA XL had a client issue concerning reports and the current dashboards (miss matched reports to what was shown in the Dashboard). Our Ingentive team and AXA XL met to understand the issues. We analysed the issue, came back, and presented a list of options on how to resolve these issues. The recommendation from us was selected by the client. We then delivered this on time to the satisfaction of the client. Additionally, this solution provided, benefitted all our clients not just the client in question.

Our Solution 2

We delivered great reports (downloadable), dashboards (with drill downs), that made our clients very happy.

The downloadable reports now matched what the client was seeing in the Dashboard (a point in time view).

The client also shared how pleased they were with the work and calibre of resources provided by us.

During both project lifecycle, we worked with AXA XL's IT team in an Agile methodology, having daily stand ups and sprints. Both teams worked well together. Both the Risk Consulting IT & business teams gave accolades to our Ingentive team on our professionalism.

Client Quote

"Ingentive partnered with AXA XL and were not just an “order taker”. Ingentive would always come to the table with great solutions, even if it meant that the Statement of Work would get descoped or reduced. It was always what is right for our business not the revenue stream.

I was comfortable with having Ingentive representing the AXA XL IT team to the client, presenting the solutions, and delivering. All members of Ingentive's team are a pleasure to work with and very professional a great company to augment my IT team!" - Bryan Evans, VP IT Delivery Lead for Risk Consulting.

Digital & App Innovation